Privacy Policy

Paper Street Design Co. (“Kaladhare”, “we”, “us”, or “our”) operates kaladhare.com and sells 925 sterling silver jewellery to customers in India. This Privacy Policy explains what personal information we collect, why we use it, how we share it, and the choices available to you.

• Identity and contact information such as name, phone number, email address and WhatsApp number where provided.

• Delivery information such as billing address, shipping address, PIN code and related order details.

• Transaction information associated with purchases, refunds, payment status and order history. Payment credentials are processed by our payment service provider and are not intended to be stored by Kaladhare in full.

• Communications and support information when you contact us.

• Device, browser and website usage information collected through cookies, pixels, analytics tools and similar technologies.

• Marketing preferences and interactions with our email, WhatsApp or advertising communications.

• To process, confirm and fulfil orders.

• To process payments, refunds and fraud/risk checks.

• To arrange shipping and delivery through logistics partners.

• To provide customer support and investigate delivery or product issues.

• To maintain records and comply with applicable legal, tax, accounting and regulatory requirements.

• To improve our website, products, customer experience and marketing.

• To send marketing communications where permitted by applicable law and based on the relevant consent or other lawful basis.

We may share information with service providers that need it to perform services for Kaladhare, including payment processors such as Razorpay, logistics providers such as Delhivery, website/hosting providers, analytics providers, advertising platforms and professional advisers. We do not sell customer personal information as a standalone data product.

Kaladhare may use Google Analytics, Google Ads, Meta Pixel, TikTok Pixel and similar technologies to understand website activity, measure advertising performance, prevent fraud, and deliver or measure relevant advertising. Your browser or device may provide controls for cookies and tracking technologies, and applicable consent choices will be respected.

Where permitted, we may contact you by email or WhatsApp about products, offers, launches and other marketing communications. You may opt out of marketing communications at any time using the available unsubscribe mechanism or by contacting [email protected]. Transactional and service messages may still be sent when necessary to fulfil or administer an order.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or alteration. No online system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described above, including order fulfilment, customer support, accounting, legal compliance, dispute resolution and enforcement of our agreements.

Subject to applicable law, you may contact us to request access, correction, deletion or other actions relating to your personal information, or to withdraw consent where processing is based on consent. Requests should be sent to [email protected].

Kaladhare is intended for general consumers and is not directed specifically at children. We do not knowingly seek to collect personal information from children in violation of applicable law.

We may update this Privacy Policy from time to time. The updated version will be posted on kaladhare.com with a revised effective date.

Paper Street Design Co. / Kaladhare

#926/1, 2nd Main, 4th Block, 56th Cross, Rajajinagar, Bangalore, Karnataka

Email: [email protected]